Aussie Diving Pty Ltd respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. This policy sets out how we collect and treat your personal information.
We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and to the extent applicable, the EU General Data Protection Regulation (GDPR).
"Personal information" is information we hold which is identifiable as being about you. This includes information such as your name, email address, identification number, or any other type of information that can reasonably identify an individual, either directly or indirectly.
What personal information is collected
Aussie Diving Pty Ltd will, from time to time, receive and store personal information you submit to our website, provided to us directly or given to us in other forms.
You may provide basic information such as your name, phone number, address and email address to enable us to send you information, provide updates and process your product or service order.
We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.
Additionally, we may also collect any other information you provide while interacting with us.
How we collect your personal information
How we use your personal information
Aussie Diving Pty Ltd may use personal information collected from you to provide you with information about our products or services. We may also make you aware of new and additional products, services and opportunities available to you.
Aussie Diving Pty Ltd will use personal information only for the purposes that you consent to. This may include to:
provide you with products and services during the usual course of our business activities;
administer our business activities;
manage, research and develop our products and services;
provide you with information about our products and services;
communicate with you by a variety of measures including, but not limited to, by telephone, email, sms or mail; and
investigate any complaints.
If you withhold your personal information, it may not be possible for us to provide you with our products and services or for you to fully access our website.
We may disclose your personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, legal proceedings or in response to a law enforcement agency request.
If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases.
Disclosure of your personal information
General Data Protection Regulation (GDPR) for the European Union (EU)
Aussie Diving Pty Ltd will comply with the principles of data protection set out in the GDPR for the purpose of fairness, transparency and lawful data collection and use.
We process your personal information as a Processor and/or to the extent that we are a Controller as defined in the GDPR.
We must establish a lawful basis for processing your personal information. The legal basis for which we collect your personal information depends on the data that we collect and how we use it.
We will only collect your personal information with your express consent for a specific purpose and any data collected will be to the extent necessary and not excessive for its purpose. We will keep your data safe and secure.
We will also process your personal information if it is necessary for our legitimate interests, or to fulfil a contractual or legal obligation.
We process your personal information if it is necessary to protect your life or in a medical situation, it is necessary to carry out a public function, a task of public interest or if the function has a clear basis in law.
We do not collect or process any personal information from you that is considered "Sensitive Personal Information" under the GDPR, such as personal information relating to your sexual orientation or ethnic origin unless we have obtained your explicit consent, or if it is being collected subject to and in accordance with the GDPR.
You must not provide us with your personal information if you are under the age of 16 without the consent of your parent or someone who has parental authority for you. We do not knowingly collect or process the personal information of children.
Your rights under the GDPR
If you are an individual residing in the EU, you have certain rights as to how your personal information is obtained and used. Aussie Diving Pty Ltd complies with your rights under the GDPR as to how your personal information is used and controlled if you are an individual residing in the EU
Except as otherwise provided in the GDPR, you have the following rights:
to be informed how your personal information is being used;
access your personal information (we will provide you with a free copy of it);
to correct your personal information if it is inaccurate or incomplete;
to delete your personal information (also known as "the right to be forgotten");
to restrict processing of your personal information;
to retain and reuse your personal information for your own purposes;
to object to your personal information being used; and
to object against automated decision making and profiling.
We may ask you to verify your identity before acting on any of your requests
Hosting and International Data Transfers
Information that we collect may from time to time be stored, processed in or transferred between parties or sites located in countries outside of Australia. These may include, but are not limited to Australia.
We and our other group companies have offices and/or facilities in Australia. Transfers to each of these countries will be protected by appropriate safeguards, these include one or more of the following: the use of standard data protection clauses adopted or approved by the European Commission which you can obtain from the European Commission Website; the use of binding corporate rules, a copy of which you can obtain from Aussie Diving Pty Ltd's Data Protection Officer.
The hosting facilities for our website are situated in Australia. Transfers to each of these Countries will be protected by appropriate safeguards, these include one or more of the following: the use of standard data protection clauses adopted or approved by the European Commission which you can obtain from the European Commission Website; the use of binding corporate rules, a copy of which you can obtain from Aussie Diving Pty Ltd's Data Protection Officer.
Our Suppliers and Contractors are situated in Australia. Transfers to each of these Countries will be protected by appropriate safeguards, these include one or more of the following: the use of standard data protection clauses adopted or approved by the European Commission which you can obtain from the European Commission Website; the use of binding corporate rules, a copy of which you can obtain from Aussie Diving Pty Ltd's Data Protection Officer.
You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.
Security of your personal information
Aussie Diving Pty Ltd is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
Where we employ data processors to process personal information on our behalf, we only do so on the basis that such data processors comply with the requirements under the GDPR and that have adequate technical measures in place to protect personal information against unauthorised use, loss and theft.
Access to your personal information
You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth), and to the extent applicable the EU GDPR. If you would like a copy of the information which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at email@example.com
We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act or any other applicable law.
Complaints about privacy
If you have any complaints about our privacy practices, please feel free to send in details of your complaints to firstname.lastname@example.org We take complaints very seriously and will respond shortly after receiving written notice of your complaint.
When you visit our website
When you come to our website (www.diveline.com.au), we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.
Third party sites
Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that Aussie Diving Pty Ltd is not responsible for the privacy practises of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.
30th June 2018
Aussie Diving Pty Ltd t/a Diveline Aus
12 Kitson Street
FRANKSTON VIC 3199 AUSTRALIA
Be able to swim 200 metres & float (tread water) for 10 minutes
A Medical is only mandatory if: You are over 45 Years of age or have answered yes to anything in the medical statement questionnaire in the student pack
Have your own mask, snorkel, fins and booties (these are required for personal fit, comfort and hygiene)
Visit the Diveline shop to collect your SCUBA Course Kit. It is requirement that you to begin reading the manuals and complete the knowledge reviews before the classes begin
Be open to having a great time
The sport of SCUBA diving began in Port Phillip Bay over thirty years ago and when you complete your course, you too will be a part of that history and be able to see and experience the wonders beneath the sea.
A SCUBA medical can be obtained from a specialised Diving doctor. We recommend
Dr. Nicholas Page at the Marina Medical Center : (03) 9776 2111 at Shop 33, Lakeview Shopping Centre, Patterson Lakes
Dr. Vanessa Haller at the Carrum Downs Medical Center : (03) 9782 6666 at 115 Hall Road Carrum Downs
Dr John Roth at Mornington Medical Group : (03) 5975 2633
Otherwise a list of doctors who perform diving medicalsy Australia Wide is on the SPUMS web site
Pass a dive medical - We highly recommend you get a medical. If you are over 45 Years of age or have answered yes to anything in the medical statement questionnaire in the student pack, a medical is mandatory and must be obtained before the course commences
Diveline offers finance though Certegy Ezi-Pay Pty Ltd.
Who is Certegy Ezi-Pay?
Certegy Ezi-Pay Pty Ltd has been providing a No Interest Ever!* retail payment plan since 2000. For more information, visit www.certegyezipay.com.au
What is Certegy Ezi-Pay?
A continuing credit payment plan that lets you purchase goods or services today, by paying an initial deposit, with the remaining balance being conveniently direct debited fortnightly. There is a simple application, no invasive questions and fast approval times. Best of all there is NO INTEREST EVER!*
What are the set up fees and charges for an Ezi-Pay plan?
When you make your initial purchase, Certegy Ezi-Pay will open an Account for you. With this initial purchase you will pay a purchase establishment fee between $35 and $90 which will set up your account, and is payable over the term of the plan. The Account will provide you access to online information about your purchase(s), credit schedule(s), access to our 1800 customer call in facility and other bene ts. There is a monthly account keeping fee of $3.50 which will be direct debited whilst your account remains active.
Are there any other charges?
There is a $2.95 payment processing fee to process each repayment. Please remember that your payment plan is NO INTEREST EVER!* Please refer to the “Terms and Conditions” in store for further details.
Can I make multiple purchases? Yes, as your available credit increases as per the repayment calculation detailed within the “Terms and Conditions”, additional transactions are possible. The online Account tool enables you to keep track of your available credit as you make repayments.
Can I close my Account and are there any charges?
Once your purchase(s) have been paid in full and your account balance is zero you can cancel via written notice to Certegy Ezi-Pay. There are NO additional fees for closing your Account or paying out early.
What do I need to apply for a payment plan?
To be over 18 years of age and be a permanent resident of Australia.
To be employed on a Full-Time basis working a minimum of 30 hours or be an Aged or Veteran’s Pensioner.
To have a bank account or credit card in your name with documentation showing proof of ownership ie bank statement – Sorry EFTPOS cards are not suitable as they can not be debited.
To provide suitable identi cation.
If goods or services are to be fitted or applied to a property or dwelling then you must be the owner of that domestic property or dwelling. Please refer to the “Terms and Conditions” in store
* Certegy Ezi-Pay Express is a continuing credit payment plan provided by Certegy Ezi-Pay Pty Ltd. Fees, terms & conditions apply. Either an account establishment fee of between $35 & $90 or an additional purchase fee of $22.00 is payable over the purchase repayment period. A monthly account keeping fee of $3.50 & a payment processing fee of $2.95 apply. Certegy Ezi-Pay Express No Interest Ever! applies. See in store for details or for further information visit www.certegyezipay.com.au.